Process Map overview

Process Map lets you model any workflow as a directed graph of nodes, then simulate how work flows through it using discrete-event simulation.

note

Discrete-event simulation (DES) models a system as a sequence of events in time. Each work item moves through your process step by step; the engine tracks queues, resource contention, and timing precisely — no spreadsheet approximations.

What it does

You place nodes on a canvas — a Start node where work arrives, Task nodes where work is processed, Queue nodes where work waits, and an End node. You connect them with edges, configure service time distributions, optionally assign resources, and run a simulation. The engine reports throughput, cycle time, queue depth, resource utilization, and more.

Who it's for

Any process with variability: support ticket flows, manufacturing lines, hospital intake, document approvals. If you want to know "what's the bottleneck?" or "what happens if I add a second person to step 3?", Process Map answers it.

Next steps

• Core concepts — the terms and mental model behind Process Map
• How-to guides — configuring nodes, connections, simulations, resources, and scenarios
• Reference — node types, distributions, config file format, and keyboard shortcuts